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Airline Baggage Service Agent in JFK Airport

July 17, 2026

Airline Baggage Service Agent in JFK Airport Customer Service Jamaica, NY Full-Time/Regular Proficient in all Baggage Service-related functionality - In depth knowledge of World Tracer (W/T) to include creating, amending, and closing AHL, DPR, OHD files - Performs daily proactive/reactive communication with passengers - Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries - Maintain inventory of OHD baggage - Register lost and found items in W/T, maintain documentation and follow-up with passengers - Sweep the bag room and the departure pier daily to action the left behind or late receive interline baggage - Send W/T forwarding messages for all bags that are being expedited from the port - Respond timely to emails, telexes, and phone calls Required Skills - Basic Math - Long periods of standing - Lifting, pushing, pulling, and carrying up to 70 lbs. - Constant interaction with passengers and management - Constant telephone and computer usage Hallmark Aviation

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