Call Center Executive

Job Description Key Responsibilities: * Handle inbound and outbound customer calls professionally. * Resolve customer queries and complaints. * Maintain accurate records of customer interactions. * Achieve daily and monthly performance targets. * Follow company processes and quality standards. * Escalate unresolved issues to the concerned department. Eligibility * Minimum qualification: 12th Pass/Graduate (as per your requirement) * Good communication skills in Hindi (English is an added advantage) * Basic computer knowledge * Customer service attitude * Freshers and experienced candidates can apply Skills Required * Excellent verbal communication * Active listening * Problem-solving ability * Patience and empathy * Ability to work in shifts (if applicable)

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