Channel Sales Specialist, Full Time, Flexible Hours

Job Description:

• Support channel partners with software licensing and professional services opportunities by preparing quotes, responding to pricing inquiries, and assisting with proposal development.
• Develop software sales quotes, professional services quotes, and margin analyses to support channel sales efforts and ensure transaction profitability.
• Review software licensing requirements, vendor pricing programs, and Professional Services Statements of Work (SOWs) to ensure transaction accuracy and readiness for processing.
• Prepare and validate sales orders, purchase orders, pricing documentation, and supporting materials prior to submission for order processing.
• Coordinate and track partner and client purchase orders through fulfillment, proactively managing communications and issue resolution until delivery is complete.
• Maintain current knowledge of manufacturer products, pricing programs, licensing models, promotions, and vendor program updates.
• Support channel communications and outbound partner engagement efforts, including product updates, scheduling meetings, partner outreach, and sales support activities.
• Assist with Professional Services project tracking, client onboarding and offboarding activities, and coordination of MetaStor implementation-related administrative requirements.
• Maintain channel partner portals, sales support documentation, CRM records, and operational reporting while keeping management informed of channel partner and direct client activity.

Requirements:

• 3+ years of experience in channel sales support, software licensing, sales operations, deal desk, vendor management, partner operations, or related commercial support functions.
• Experience supporting software licensing transactions, technology solutions, managed services, or professional services sales.
• Knowledge of software licensing programs, subscription models, vendor pricing structures, and channel partner ecosystems.
• Experience preparing quotes, managing pricing requests, coordinating order administration, and supporting sales processes.
• Strong organizational skills with the ability to manage multiple partner requests, projects, and priorities simultaneously.
• Proficiency with NetSuite ERP, CRM (HubSpot), and Microsoft Excel, Microsoft Office applications.
• Strong written and verbal communication skills with the ability to effectively support channel partners, clients, vendors, and internal teams.
• Demonstrated attention to detail and commitment to accuracy in pricing, quoting, documentation, and order preparation.
• Preferred Qualifications Experience supporting enterprise software, document management, content services, workflow automation, or information management solutions.
• Familiarity with software publishers, channel distribution models, and professional services delivery environments.
• Experience reviewing Statements of Work (SOWs), coordinating project administration activities, and supporting onboarding or implementation processes.
• Understanding of margin analysis, pricing models, and vendor incentive programs.

Benefits: