Customer Advisor - Argos

Customer Advisor – Christmas & Holiday Season

Help our customers find the perfect gifts during the festive period. Work at the tills, shop floor, and collection counter, delivering excellent customer service and providing accurate product and financial service information.

Eligibility

• You must be over the school‑leaver age in your country.
• You must have Right to Work eligibility in the UK.
• Most roles are part‑time across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around your availability.

Key Responsibilities

• Deliver excellent customer service on the tills, shop floor, and collection counter.
• Collect products from the stock area, take payments, provide details on financial services for certain products and process refunds.
• Assist customers on the shop floor with product queries and offer advice on a wide range of products; support the stock room when the store is quiet.
• Build deep product, service, and promotion knowledge to provide strong recommendations.

Ideal Candidate

• Friendly and welcoming with a genuine enthusiasm for helping customers.
• Comfortable discussing our financial services when customers purchase certain items.
• Thrives in a fast‑paced, physical high‑energy environment and enjoys teamwork.
• Flexible, works productively to a high standard across the store; trained across a range of skills and eager to learn.
• Embraces digital tools and technology to deliver excellent service.
• Attentive to detail and keeps stores clean and clutter‑free.

Benefits & Rewards

• Discount card – 10% off at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every payday.
• Free food and hot drinks for colleagues in all stores.
• Generous holiday entitlement based on hours worked, including maternity and paternity leave.
• Pension matching 4–7.5 % of your contributions.
• Sainsbury’s share schemes – buy shares at discounted prices.
• Shopping discounts on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support – free access to our Employee Assistance Programme.

Our Commitment to Inclusion

We are dedicated to creating an inclusive workplace where every colleague can reach their full potential and every customer feels welcome. We support enhanced discretionary leave for families, care support, and provide resources to help colleagues succeed. All candidates will be offered an interview through our online assessment, prioritising meeting the essential criteria. If you require reasonable adjustments during the application or interview stages, please let us know.