Denial Management Representative

Job Description:

  • The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner.
  • Representative will need to effectively follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities.
  • Document clear and concise notes in the patient accounting system regarding claim status and any actions taken on an account.
  • Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership.

Requirements:

  • High School diploma or equivalent. Some college coursework in business administration or accounting preferred
  • 1-4 years medical claims and/or hospital collections experience
  • Minimum typing requirement of 45 wpm

Benefits:

  • Medical, dental, vision, disability, and life insurance
  • Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
  • 401k with up to 6% employer match
  • 10 paid holidays per year
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
  • For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
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