Director, Digital Asset & Brokerage Operations

<div class="content-intro"><p><strong>Who We Are:</strong></p> <p>Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our <a href="https://alpaca.markets/blog/alpaca-raises-150-million-at-a-1-15b-valuation-to-build-the-global-standard-for-brokerage-infrastructure/">recent Series D funding round</a> brought our total investment to over $320 million, fueling our ambitious vision.</p> <p>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.</p> <p>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of <strong>opening financial services to everyone on the planet</strong>. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.</p> <p>Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.</p> <p> </p> <p><strong>Our Team Members:</strong></p> <p>We're a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!<br><br>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.</p></div><div class="ak-renderer-extension " data-layout="default"> <div class="ak-renderer-extension-overflow-container"> <div class="ak-renderer-wrapper is-undefined css-1jke4yk"> <div class="css-jamgs6"> <div class="ak-renderer-document"> <p data-renderer-start-pos="1"><strong>Your Role:</strong></p> <p data-renderer-start-pos="1"> </p> <p data-renderer-start-pos="1">This role is position is for an experienced trading operations manager with automated trading and middle and back office experience. This includes</p> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="152">leading our US spot exchange operations (Alpaca Crypto LLC)</p> </li> <li> <p data-renderer-start-pos="215">leading our Bahamas spot and derivatives exchange operations (AlpacaX Crypto Limited)</p> </li> <li> <p data-renderer-start-pos="304">building and maintaining our internal trading desk</p> </li> </ul> </div> </div> </div> <p> </p> </div> </div> <div class="ak-renderer-extension-overflow-container"> <div class="css-jmb8w4"> <div class="ak-renderer-wrapper is-undefined css-1jke4yk"> <p><strong>Things You Get To Do: </strong></p> <div> </div> <div class="css-jamgs6"> <div class="ak-renderer-document"> <p data-renderer-start-pos="1">You will build and manage a globally distributed team of trade ops associates providing 24/5 service coverage.</p> <p data-renderer-start-pos="1"> </p> <p data-renderer-start-pos="113">You and your team:</p> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="135">Directly engage with our customers, providing a world-class service</p> </li> <li> <p data-renderer-start-pos="206">Review, identify and resolve trade differences</p> </li> <li> <p data-renderer-start-pos="256">Process trade corrections and cancellations</p> </li> <li> <p data-renderer-start-pos="303">Inventory account reconciliation</p> </li> <li> <p data-renderer-start-pos="339">Provide input into new procedures and processes as well as revisions to existing operations procedures and processes</p> </li> <li> <p data-renderer-start-pos="459">Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies</p> </li> <li> <p data-renderer-start-pos="613">Manage our global fiat banking relationships</p> </li> <li> <p data-renderer-start-pos="661">Maintain relationships with liquidity providers, token projects and all our vendors</p> </li> <li> <p data-renderer-start-pos="748">Assist with financial and regulatory audits</p> </li> <li> <p data-renderer-start-pos="795">Work closely with engineering to bring industry-leading crypto products to market</p> </li> </ul> <p data-renderer-start-pos="880"> </p> </div> </div> </div> </div> <p class="css-81kdnu"><strong>Who You Are (Must-Haves):</strong></p> <p class="css-81kdnu"> </p> </div> <div class="ak-renderer-extension-overflow-container"> <div class="css-jmb8w4"> <div class="ak-renderer-wrapper is-undefined css-1jke4yk"> <div class="css-jamgs6"> <div class="ak-renderer-document"> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="3">Experienced running middle/back office trade operations for a brokerage or crypto exchange</p> </li> <li> <p data-renderer-start-pos="97">Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage</p> </li> <li> <p data-renderer-start-pos="215">Experience trading crypto professionally</p> </li> <li> <p data-renderer-start-pos="259">Experience in US crypto regulations</p> </li> </ul> </div> </div> </div> </div> <div class="css-81kdnu"> </div> </div> <p><strong>Who You Might Be (Nice-To-Haves):</strong></p> <p> </p> <ul class="ak-ul" data-indent-level="1"> <li> <p>Quant research or have previously run a trading desk</p> </li> <li> <p>Entrepreneurial experience as co-founder / founding team of a startup</p> </li> <li> <p>Operated within a SOC 1/2 Type 2 certified environment</p> </li> </ul><div class="content-conclusion"><h3><strong>How We Take Care of You:</strong></h3> <ul> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Competitive Salary & Stock Options</span></li> <li style="text-align: justify;">Health Benefits</li> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">New Hire Home-Office Setup: One-time USD $500</span></li> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Monthly Stipend: USD $150 per month via a Brex Card</span></li> </ul> <p><em><span style="font-weight: 400;">Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.<br></span></em></p> <p><span style="font-size: 8pt;"><a href="https://files.alpaca.markets/disclosures/AlpacaRecruitmentPrivacyPolicy.pdf"><em><span style="font-weight: 400;">Recruitment Privacy Policy</span></em></a></span></p></div>