Dutch Customer Service Representative Remote in Portugal

<p>Esta é uma posição remota.</p> <h2>About the Role<br></h2> <p>Are you a Dutch speaker looking for an exciting international career opportunity?<br></p> <p>We are currently hiring Dutch-speaking Customer Support Specialists to join a dynamic and fast-growing team supporting one of the world's leading digital advertising platforms.<br></p> <p>In this role, you will work with business clients across Europe, helping them maximize their online presence while delivering an outstanding customer experience.<br></p> <p>This is a fully remote position based in Portugal.<br></p> <h2>What You'll Do<br></h2> <ul> <li>Provide professional support to business customers via phone, email, and chat.<br></li> <li>Assist clients in navigating and using digital advertising tools and self-service platforms.<br></li> <li>Deliver both pre-sales and post-sales support.<br></li> <li>Investigate and resolve technical and account-related issues.<br></li> <li>Ensure timely follow-up and clear communication with customers.<br></li> <li>Identify opportunities to improve clients' advertising performance and overall experience.<br></li> <li>Collect valuable customer feedback and contribute to service improvements.<br></li> </ul> <h2>What We're Looking For<br></h2> <ul> <li>Native or fluent Dutch (C1/C2 level).<br></li> <li>Good command of English (B2 minimum).<br></li> <li>Strong communication and relationship-building skills.<br></li> <li>Problem-solving mindset with attention to detail.<br></li> <li>Comfortable working with online platforms and digital tools.<br></li> <li>Ability to multitask and manage priorities effectively.<br></li> <li>Customer-focused, proactive, and team-oriented attitude.<br></li> <li>Previous experience in customer service, technical support, sales support, or digital marketing is a plus.<br></li> </ul> <h2>What's in It for You?<br></h2> <ul> <li>Competitive salary package.<br></li> <li>Monthly performance bonuses.<br></li> <li>Meal allowance.<br></li> <li>Private health insurance.<br></li> <li>Employee benefits and discounts.<br></li> <li>Paid training from day one.<br></li> <li>Relocation support for candidates moving from within Europe.<br></li> <li>Long-term career growth opportunities within a global organization.<br></li> <li>International and multicultural work environment.<br></li> <li>Remote work from anywhere in Portugal.<br></li> </ul> <h2>Why Join Us?<br></h2> <ul> <li>Work with one of the most innovative companies in the digital advertising industry.<br></li> <li>Support internationally recognized brands and business clients.<br></li> <li>Develop valuable skills in digital marketing, customer experience, and online advertising.<br></li> <li>Join a supportive team that invests in your professional development.<br></li> </ul> <p>If you're passionate about helping customers, enjoy working in a fast-paced digital environment, and are looking for your next international opportunity, we'd love to hear from you.<br></p> <p>Apply today and take the next step in your career.<br></p> ​By applying for this position, you consent to the processing of your CV and personal data for recruitment purposes in accordance with the General Data Protection Regulation (GDPR).<br> <br> <br>

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