Field Reimbursement Manager
<p><span style="font-family: 'times new roman' , times;">The Field Reimbursement Manager (FRM) is a customer-facing, field-based role responsible for supporting healthcare providers, laboratories, and health systems in navigating complex coverage, coding, and reimbursement pathways for bioMérieux diagnostic solutions.</span></p><p><span style="font-family: 'times new roman' , times;">Acting as a trusted partner, the FRM delivers education, guidance, and problem‑solving support to optimize billing practices, reduce reimbursement barriers, and improve patient access to testing. This role collaborates cross-functionally with Sales, Market Access, Medical Affairs, and Commercial Operations to address customer needs, influence access strategy, and ensure compliant engagement.</span></p><p><span style="font-family: 'times new roman' , times;">This highly visible role plays a key part in supporting commercial execution and enhancing customer experience through proactive and responsive reimbursement support.</span></p><p><span style="font-family: 'times new roman' , times;"><strong>Key Responsibilities</strong></span></p><p><span style="font-family: 'times new roman' , times;"><strong>Customer Engagement & Education</strong></span></p><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Serve as the primary reimbursement and market access resource for assigned provider accounts and regional customers.</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Educate healthcare providers, laboratory staff, and revenue cycle teams on:</span></li><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">CPT, PLA, ICD‑10, and HCPCS coding</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Claims submission processes</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Prior authorization and appeals requirements</span></li></ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Deliver virtual, onsite, and webinar-based training on reimbursement and coverage topics.</span></li></ul><p><span style="font-family: 'times new roman' , times;"><strong>Reimbursement & Access Support</strong></span></p><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Proactively and reactively address customer inquiries related to payer coverage, coding, and reimbursement.</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Troubleshoot and resolve reimbursement challenges including:</span></li><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Claim denials</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Underpayments</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Access delays</span></li></ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Support customers using approved resources to improve reimbursement outcomes and expand payer coverage.</span></li></ul><p><span style="font-family: 'times new roman' , times;"><strong>Cross-Functional Collaboration</strong></span></p><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Partner closely with Sales, Customer Service, and Commercial teams to:</span></li><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Support new account onboarding</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Conduct customer business reviews</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Sustain account health through ongoing reimbursement support</span></li></ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Collaborate with Market Access and internal stakeholders to communicate payer trends, provider challenges, and reimbursement barriers.</span></li></ul><p><span style="font-family: 'times new roman' , times;"><strong>Insights, Tools & Strategy Support</strong></span></p><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Document and report payer landscape insights, reimbursement issues, and provider feedback to inform internal strategy.</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Develop and maintain reimbursement tools, guides, and training materials to support field execution and customer education.</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Represent the provider perspective internally to influence product positioning and access strategy.</span></li></ul><p><span style="font-family: 'times new roman' , times;"><strong>Compliance & Operations</strong></span></p><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Ensure all activities are conducted in compliance with company policies and applicable regulatory requirements.</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Support product access initiatives with measurable impact on reimbursement and revenue outcomes.</span></li></ul><p><span style="font-family: 'times new roman' , times;"><strong></strong></span></p><p><span style="font-family: 'times new roman' , times;"><strong>Qualifications</strong></span></p><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Bachelor’s degree in Business Administration, Health Information Management, Life Sciences or equivalent field of study required</span><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Advanced degree (MBA, MPH, MHA) preferred</span></li></ul></li></ul><p><span style="font-family: 'times new roman' , times;"><strong>Experience</strong></span></p><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">5+ years of experience in reimbursement, market access, or revenue cycle roles within diagnostics, biotech, or healthcare with experience in a provider-facing or field-based role required</span><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Demonstrated experience addressing U.S. reimbursement and payer challenges</span></li></ul></li></ul><p><span style="font-family: 'times new roman' , times;"><strong>Skills & Competencies</strong></span></p><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Strong knowledge of U.S. payer segments (Commercial, Medicare, Medicaid)</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Working knowledge of:</span><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">CPT, ICD‑10, and HCPCS coding</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Claims workflows and reimbursement processes</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Payer policy interpretation</span></li></ul></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Strong problem-solving capabilities focused on reimbursement issues</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Excellent communication and presentation skills, with ability to engage diverse audiences</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Ability to influence both internal and external stakeholders</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Highly organized, self-directed, and comfortable working in a remote/field setting<strong></strong></span></li></ul><p><span style="font-family: 'times new roman' , times;"><strong>Working Conditions</strong></span></p><ul><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Field-based role with travel required (approximately 50–75% depending on territory needs)</span></li><li style="font-family: 'times new roman' , times;"><span style="font-family: 'times new roman' , times;">Valid driver’s license required</span></li></ul><div style="line-height: 15.0pt;background: white;margin: 7.5pt 0.0in 7.5pt 0.0in;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.5pt;color: rgb(38,50,56);">The estimated salary range for this role based in the Field is between $129,200 – 167,300. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux’s bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate’s experience and will be presented in writing at the time of the offer.</span><span style="color: black;"> </span></span></div><div style="line-height: 15.0pt;background: white;margin: 7.5pt 0.0in 7.5pt 0.0in;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.5pt;color: rgb(38,50,56);">In addition, bioMérieux offers a competitive Total Rewards package that may include:</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">Company-Provided Life and Accidental Death Insurance</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">Short and Long-Term Disability Insurance</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">Retirement Plan including a generous non-discretionary employer contribution and employer match.</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">Adoption Assistance</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">Wellness Programs</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">Employee Assistance Program</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">Commuter Benefits</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">Various voluntary benefit offerings</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">Discount programs</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="font-size: 10.0pt;color: rgb(38,50,56);">·</span><span style="font-size: 7.0pt;color: rgb(38,50,56);"> </span><span style="font-size: 10.5pt;color: rgb(38,50,56);">Parental leaves</span><span style="color: black;"> </span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="color: black;">#LI-AG1</span></span></div><div style="margin-left: 54.75pt;text-indent: -0.25in;background: white;"><span style="font-family: 'times new roman' , times;"><span style="color: black;">#biojobs</span></span></div>