Graphic Designer / Sales & Intake Coordinator
Graphic Designer / Sales & Intake Coordinator
Location: Wichita / Park City, KS
Job Type: Full-Time
Company: Endura
Job Summary
Endura is seeking an experienced Graphic Designer / Sales & Intake Coordinator to support the front end of the business through customer communication, project intake, smaller-job quoting, proof creation, and production-ready design work.
This is a high-expectation role for someone who can operate with maturity, urgency, and accountability. This is not an entry-level design position, and it is not an entry-level customer service position. We are looking for someone who can think through projects, communicate professionally, stay organized, support sales activity, and create clean, production-minded artwork that helps jobs move efficiently through the company.
The right candidate will be comfortable speaking with customers, asking the right questions, gathering accurate project information, preparing smaller quotes, building professional proofs, managing revisions, and helping turn opportunities into approved work. This person must be able to balance customer interaction, design responsibility, and workflow support without needing constant oversight.
This role is designed to strengthen the front end of the business while also supporting production-minded design work. It is especially important for helping smaller jobs, repeat work, and customer communication move efficiently while protecting senior estimating resources for larger commercial and GC opportunities.
This is an in-person position based at our shop in Wichita / Park City, KS. Remote or hybrid work is not available for this role. Please do not apply if you are not willing to work on site.
Key Responsibilities
Customer Intake & Front-End Communication
- Serve as a professional first point of contact for incoming calls, emails, website inquiries, and walk-in customers
- Gather accurate project information and ask the right questions to determine job type, scope, timeline, and customer needs
- Help customers clearly understand next steps, timing, and expectations
- Keep customer communication, notes, and project information organized and accurate
- Route opportunities and project details to the appropriate internal team members
- Maintain a high standard of professionalism, responsiveness, and follow-through
Sales Support & Smaller-Job Quoting
- Prepare quotes for smaller and more straightforward jobs as trained
- Support repeat-order quoting and front-end sales activity
- Follow up on open quotes and customer opportunities in a timely and intentional manner
- Help move opportunities forward through clear communication and strong follow-up
- Identify when a project should be escalated to senior estimating, project management, or ownership
- Support a smoother sales process by reducing front-end bottlenecks and improving quote flow
Graphic Design & Proofing
- Create customer proofs for signs, vehicle graphics, wraps, decals, banners, wall graphics, window graphics, and awnings
- Prepare accurate, production-ready files for print, cut, and related production needs
- Manage revisions and proof updates with accuracy and speed
- Convert customer concepts, sketches, or supplied files into clean, professional layouts and proofs
- Ensure files are readable, correctly sized, organized, and practical for production and installation
- Help maintain Endura standards for appearance, clarity, and professionalism in all customer-facing artwork
Team & Workflow Support
- Work closely with estimating, project management, production, and ownership
- Help keep smaller jobs and repeat work moving without overloading larger estimating resources
- Identify missing information, unclear scope, or workflow issues early before they create problems
- Support Endura’s one-company structure by helping connect the front end of the business with internal execution
- Participate in training, process improvement, and cross-functional support as needed
Required Qualifications
- Minimum 3 years of professional experience in graphic design, sign design, production design, customer-facing design support, quoting support, intake coordination, or a related role
- Strong proficiency in Adobe Illustrator, Adobe Photoshop, and Adobe Acrobat
- Strong communication skills in person, by phone, and by email
- Strong organization, follow-through, and attention to detail
- Ability to manage multiple projects, revisions, and customer conversations in a fast-paced environment
- Ability to create clean, production-minded artwork and customer-ready proofs
- Ability to gather accurate project information and communicate it clearly to internal team members
- Ability to work independently, solve problems, and maintain standards without needing constant direction
- Professionalism, urgency, and accountability in day-to-day work
Preferred Qualifications
- Experience in the sign, graphics, awning, print, or related project-based industry
- Experience with smaller-job quoting, repeat-order quoting, or front-end sales support
- Experience creating artwork for signage, vehicle graphics, wraps, banners, decals, wall graphics, and related products
- Flexi Sign Pro experience preferred
- Familiarity with production workflows, materials, and installation considerations
- Experience working in a small business environment where one role supports multiple stages of workflow
Compensation
- Base pay plus performance incentives
- Approximate target compensation for this role would likely fall in the range of:
- $40,000–$60,000 base, depending on experience
- plus performance bonus or modest commission opportunity
- Final compensation will depend on experience, design skill, communication ability, quoting capability, and ability to perform in a high-accountability environment
What Success Looks Like
A successful person in this role will:
- Respond quickly and professionally to incoming opportunities
- Gather stronger information up front
- Produce clean, customer-ready proofs with fewer errors
- Help keep smaller jobs and repeat work moving efficiently
- Support quote follow-up and front-end communication without creating confusion
- Reduce pressure on senior estimating and ownership
- Improve organization, responsiveness, and customer experience on the front end of the business
Important Note
This is a role for someone who is comfortable being held to a high standard. We are looking for an experienced hire who can contribute immediately, stay organized, communicate well, and help strengthen both the customer experience and internal workflow.
