Kelly connect Work from Home – Customer Service Representative

  • Overview
  • For those who want to keep growing, learning and evolving. We at KellyConnect® hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity...
  • Schedule/Compensation Details:
  • Attractive hybrid work solution that offers the best of both worlds
  • Office Rotation: Tuesday/Thursday & every other Friday
  • Work from Home Rotation: Monday/Wednesday & every other Friday
  • Competitive pay rate- $26
  • Why should you apply:
  • Medical and dental benefits
  • Opportunity to gain valuable experience.
  • Enjoy a positive and supportive work environment.
  • Paid training to ensure you have the skills & knowledge to succeed.
  • Responsibilities
  • What's a typical day as a Customer Service Representative? You'll be:
  • Processing product complaints through ques and other communication channels.
  • Maintaining a positive experience while investigating complaints in a timely and courteous manner.
  • Accurately updating databases with pertinent details & product information.
  • Escalating issues based on severity to appropriate levels as needed.
  • Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
  • Qualifications
  • This job might be an outstanding fit if you:
  • Have a high school diploma or equivalent.
  • Have at least 6 months of customer service experience
  • Have strong problem- solving and organizational skills.
  • Are able to work in a fast-paced environment.
  • Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
  • What happens next:
  • Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
  • Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today

Apply Now

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