Legal Case Settlement Specialist (experience in US case settlement negotiation is required)

<h1>Legal Case Settlement Specialist (experience in US case settlement negotiation is required)</h1><p><strong>Application Deadline: </strong>18 July 2026</p><p><strong>Department: </strong>Operations</p><p><strong>Employment Type: </strong>Full Time</p><p><strong>Location: </strong>Toronto</p><p><strong>Compensation: </strong>$5.00 - $7.00 / hour</p><br><br><h3>Description</h3><ul> <li>Manage assigned cases following the initial case opening and filing of Answers or Notices of Intent (NOID).</li> <li>Maintain accurate case records and update case management systems.</li> <li>Track case deadlines and monitor settlement progress.</li> <li>Ensure all case documentation is complete and organized.</li> <li>Contact opposing counsel to discuss settlement opportunities.</li> <li>Communicate with clients and debt management companies regarding settlement options.</li> <li>Negotiate resolutions aimed at avoiding court appearances whenever possible.</li> <li>Coordinate settlement documentation and follow-up activities.</li> <li>Provide clients with regular updates regarding case status.</li> <li>Explain settlement options and required next steps.</li> <li>Gather additional documentation and information when needed.</li> <li>Handle client interactions with professionalism, empathy, and confidentiality.</li> <li>Review cases involving financial hardship.</li> <li>Assist in gathering supporting documentation for hardship claims.</li> <li>Coordinate efforts to pursue dismissals or other appropriate resolutions based on client circumstances.</li> <li>Maintain organized digital case files.</li> <li>Prepare settlement-related correspondence and documentation.</li> <li>Assist attorneys with case updates and administrative tasks.</li> <li>Monitor outstanding action items to ensure timely resolution.</li> </ul><br><br><h3>Hard Requirements:</h3><ul> <li>Previous experience in a law firm, legal administration, case management, collections, or settlement negotiations.</li> <li>Excellent verbal and written English communication skills.</li> <li>Strong negotiation and conflict resolution abilities.</li> <li>Outstanding organizational and time management skills.</li> <li>Ability to manage multiple cases simultaneously.</li> <li>High level of professionalism and confidentiality.</li> <li>Experience in debt resolution, consumer law, civil litigation, or collections.</li> <li>Experience communicating with attorneys, debt management companies, and court personnel.</li> <li>Familiarity with legal case management software.</li> <li>Previous remote work experience.</li> </ul><br><br><h3>Schedule:</h3><div><strong>HOURS/WEEK:</strong></div><ul> <li>40 hours per week</li> <li>Monday to Friday</li> <li>9AM - 5PM Eastern Standard Time Zone</li> </ul><br><br><h3>Offer and Benefits:</h3><div><strong>OFFER:</strong></div><ul> <li>Weeks 1–6: $5 USD/hour</li> <li>Weeks 7-12: $6 USD/hour </li> <li>Weeks 13 onwards: $7 USD/hour </li> </ul><div><br></div>