Manager, Health System Partnerships

<div><strong style="background-color: transparent;">Who We Are & What We Do </strong></div><div><span style="background-color: transparent;">At Helix, our mission is simple: to help everyone improve their lives through their DNA.</span></div><div><br></div><div><span style="color: rgb(31, 31, 31);">Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.</span><span style="background-color: transparent;"> </span></div><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">As a Dedicated Advisor on the Partner Success team, you will support the implementation, launch, and scaling of Helix’s population genomics programs across health systems, integrated delivery networks, health plans, and employer-sponsored healthcare initiatives. From defining and managing work plans to creatively solving cross-functional problems, you will play a critical role in helping our partners (and Helix) drive clinical and research value through large-scale genomics. You'll work closely with many teams at Helix – including Clinical, Marketing, Product, Supply Chain, and Legal – to do this.</span></div><div><br></div><div><strong style="background-color: transparent; color: rgb(0, 0, 0);">As a Manager, Health System Partnerships</strong><span style="background-color: transparent; color: rgb(0, 0, 0);"> </span><strong style="background-color: transparent; color: rgb(0, 0, 0);">at Helix you will:</strong></div><ul><li class=""><span style="background-color: transparent;">Serve as a relationship lead and operational advisor for health systems, health plans, and employer-sponsored genomics partnerships</span></li><li class=""><span style="background-color: transparent;">Build trusted relationships with executive, clinical, and operational stakeholders across partner organizations</span></li><li class=""><span style="background-color: transparent;">Understand partner priorities, organizational structures, and workflows to identify opportunities for program optimization and growth</span></li><li class=""><span style="background-color: transparent;">Lead the onboarding, implementation, launch, and scaling of population genomics programs across health systems, health plans, and employer-sponsored initiatives</span></li><li class=""><span style="background-color: transparent;">Define and proactively manage project plans, timelines, milestones, and cross-functional deliverables for internal and external stakeholders</span></li><li class=""><span style="background-color: transparent;">Partner cross-functionally with Clinical, Product, Marketing, Operations, Supply Chain, Legal, Business Development, and external stakeholders to drive program execution, launch readiness, adoption, and long-term success.</span></li><li class=""><span style="background-color: transparent;">Develop scalable implementation processes, onboarding frameworks, and operational best practices to support partner growth</span></li><li class=""><span style="background-color: transparent;">Identify implementation risks, operational challenges, and process improvement opportunities, and develop solutions to support scalability and execution</span></li><li class=""><span style="background-color: transparent;">Translate partner feedback and performance insights into operational improvements, suggested product enhancements, and stronger partnership health</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(0, 0, 0);">Qualifications</strong></div><ul><li class=""><span style="background-color: transparent;">4+ years of experience managing strategic programs in the healthcare industry, ideally at a high growth company</span></li><li class=""><span style="background-color: transparent;">Process and workflow expertise. Knowledge of how to design and improve workflows </span></li><li class=""><span style="background-color: transparent;">Knowledge of the healthcare and / or life sciences markets and the key players and trends</span></li><li class=""><span style="background-color: transparent;">Experience using AI tools to scale throughput in a partner-facing or operations role, with a point of view on where AI changes how that work should run</span></li><li class=""><span style="background-color: transparent;">Team player able to effectively collaborate with stakeholders across a broad range of functions and levels</span></li><li class=""><span style="background-color: transparent;">Excellent written, verbal, and presentation communication skills</span></li><li class=""><span style="background-color: transparent;">Bachelor’s degree required</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(0, 0, 0);">Travel Requirement: </strong><span style="background-color: transparent; color: rgb(0, 0, 0);">Up to 30%</span></div><div><br></div><div><strong style="background-color: transparent; color: rgb(0, 0, 0);">The ideal candidate will have:</strong></div><ul><li class=""><span style="background-color: transparent;">Knowledge of or experience in genomics, genetic testing, or precision health programs</span></li><li class=""><span style="background-color: transparent;">Experience implementing population health or enterprise clinical programs at scale</span></li><li class=""><span style="background-color: transparent;">Familiarity with payer operations, value-based care models, and healthcare system workflows</span></li><li class=""><span style="background-color: transparent;">Experience coordinating large cross-functional healthcare implementations</span></li><li class=""><span style="background-color: transparent;">Familiarity with Hubspot, Tableau, or similar CRM/reporting tools</span></li><li class=""><span style="background-color: transparent;">Bachelor’s degree or advanced degree in life sciences, public health, healthcare administration, or a related field</span></li></ul><div><br></div><div><strong>Expected Interview Process:</strong></div><div>1) Initial Screen 2) Second Screen 3) Presentation 4) Final Loop</div><div><br></div><div>Expected Pay For This Role:</div><div>There are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity </div><ul><li class="">Expected Helix Base: $126,000 - $163,000</li><li class="">Expected Helix Discretionary Annual Bonus: 10% of your annual salary</li><li class="">Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model.</li></ul><div><br></div><div>Aside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits:</div><ul><li class="">Comprehensive Health Insurance with Date of Hire eligibility <ul><li class="">Above average employer paid premium coverage </li></ul></li><li class="">12 weeks Helix Paid Parental Leave option </li><li class="">401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire</li><li class="">Comprehensive Well-Being Benefits </li><li class="">Flexible PTO</li><li class="">Remote options for many roles and a home office stipend </li></ul><div><br></div><div>What To Expect During Your First 90 days:</div><ul><li class=""><span style="background-color: transparent;">30 Day</span><ul><li class=""><span style="background-color: transparent;">During your first 30 days, you will focus on onboarding, training, and building relationships across the organization. You'll gain a strong understanding of the Helix mission, culture, products, services, and the impact we have on the communities we serve.</span></li><li class=""><span style="background-color: transparent;">Key objectives:</span><ul><li class=""><span style="background-color: transparent;">Complete all required onboarding and role-specific training.</span></li><li class=""><span style="background-color: transparent;">Establish relationships with your team, cross-functional partners, and key stakeholders.</span></li><li class=""><span style="background-color: transparent;">Develop a foundational understanding of Helix's products, workflows, and customer journey.</span></li><li class=""><span style="background-color: transparent;">Learn team processes, tools, and operating rhythms.</span></li><li class=""><span style="background-color: transparent;">Gain insight into how your role contributes to company and customer success.</span></li></ul></li></ul></li><li class=""><span style="background-color: transparent;">60 Day</span><ul><li class=""><span style="background-color: transparent;">By the 60-day mark, you will begin actively contributing to team initiatives and building confidence in core responsibilities. You'll deepen your understanding of Helix's operational processes, products, services, and implementation methodologies.</span></li><li class=""><span style="background-color: transparent;">Key objectives:</span><ul><li class=""><span style="background-color: transparent;">Contribute meaningfully to ongoing projects and team deliverables.</span></li><li class=""><span style="background-color: transparent;">Demonstrate proficiency with team workflows and operational processes.</span></li><li class=""><span style="background-color: transparent;">Build a deeper understanding of Helix's capabilities and customer solutions.</span></li><li class=""><span style="background-color: transparent;">Successfully present:</span><ul><li class=""><span style="background-color: transparent;">A Helix workflow implementation</span></li><li class=""><span style="background-color: transparent;">A Helix Hosted Consent (HHC) product demonstration</span></li><li class=""><span style="background-color: transparent;">An operational kickoff presentation deck</span></li></ul></li><li class=""><span style="background-color: transparent;">Begin participating in customer-facing engagements with increasing independence.</span></li></ul></li></ul></li><li class=""><span style="background-color: transparent;">90 Day</span><ul><li class=""><span style="background-color: transparent;">By the end of your first 90 days, you will transition from learning and contributing to owning outcomes. You will work with your manager to establish ongoing goals and begin demonstrating measurable impact within your role.</span></li><li class=""><span style="background-color: transparent;">Key objectives:</span><ul><li class=""><span style="background-color: transparent;">Develop and align on role-specific OKRs with your manager.</span></li><li class=""><span style="background-color: transparent;">Take ownership of projects, initiatives, and customer-facing responsibilities.</span></li><li class=""><span style="background-color: transparent;">Lead customer engagements with minimal oversight.</span></li><li class=""><span style="background-color: transparent;">Assume full ownership of assigned partner relationships without shadowing or chaperoning support.</span><ul><li class=""><span style="background-color: transparent;">Demonstrate the ability to independently manage communications, problem-solving, and execution in support of partner success.</span></li></ul></li><li class=""><span style="background-color: transparent;">Begin delivering measurable contributions aligned with the Helix mission and organizational goals.</span></li></ul></li></ul></li></ul><div><br></div><div><em>Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.</em></div><div><br></div><div><em> #LI-Remote</em></div>