Mapping City/Country Expert
<p> </p><h2 data-section-id="oybqzi" data-start="54" data-end="71">Role Objective</h2> <p data-start="73" data-end="283">The team works on keeping map data accurate and updated based on real-world changes. The work includes reviewing issues submitted by map users and testing location results shown in web search and map platforms.</p> <p data-start="285" data-end="446">The Mapping City/Country Expert supports transit and mapping data quality by providing local market expertise and improving city and country-level data accuracy.</p> <p></p> <p></p><p><br></p><b>Responsibilities – City Expert</b><div> <ul> <li data-section-id="yiwsj6" data-start="483" data-end="565" style="list-style-type: revert;">Communicate with internal teams and external partners to support project goals</li> <li data-section-id="ic4hql" data-start="566" data-end="653" style="list-style-type: revert;">Create city-level transit data policies based on local market needs and regulations</li> <li data-section-id="1k5uhbx" data-start="654" data-end="723" style="list-style-type: revert;">Identify user expectations, data gaps, and transit-related issues</li> <li data-section-id="154dfb5" data-start="724" data-end="803" style="list-style-type: revert;">Improve transit data models using local knowledge of transportation systems</li> <li data-section-id="v20s7x" data-start="804" data-end="848" style="list-style-type: revert;">Validate and review updated transit data</li> <li data-section-id="l8ye" data-start="849" data-end="902" style="list-style-type: revert;">Edit and maintain different types of transit data</li> <li data-section-id="1y0y1fq" data-start="903" data-end="954" style="list-style-type: revert;">Resolve complex mapping and transit data issues</li> <li data-section-id="1o6i9du" data-start="955" data-end="1033" style="list-style-type: revert;">Support Program Managers in communication with data providers and partners</li> <li data-section-id="1mwzheo" data-start="1034" data-end="1106" style="list-style-type: revert;">Conduct field research to verify transit information and user issues</li> <li data-section-id="qolubq" data-start="1107" data-end="1166" style="list-style-type: revert;">Support outage and alert management for assigned cities</li> <li data-section-id="hmoc11" data-start="1167" data-end="1260" style="list-style-type: revert;">Manage city-specific data pipelines using internal platforms and basic programming skills</li> </ul> </div><p><br></p><b>Responsibilities – Country Expert</b><div> <ul> <li data-section-id="rrqf0y" data-start="1300" data-end="1368" style="list-style-type: revert;">Create country-specific guideline documents for operations teams</li> <li data-section-id="cwqub3" data-start="1369" data-end="1442" style="list-style-type: revert;">Provide local expertise for mapping policies and regional regulations</li> <li data-section-id="1mkxshb" data-start="1443" data-end="1546" style="list-style-type: revert;">Support mapping operations with knowledge of traffic laws, landmarks, and political mapping formats</li> <li data-section-id="cuk5h0" data-start="1547" data-end="1605" style="list-style-type: revert;">Review and troubleshoot mapping and operational issues</li> <li data-section-id="1stcm13" data-start="1606" data-end="1674" style="list-style-type: revert;">Act as a point of contact for country-specific mapping questions</li> <li data-section-id="w04ggm" data-start="1675" data-end="1733" style="list-style-type: revert;">Perform quality audits and identify operational errors</li> <li data-section-id="wbzma8" data-start="1734" data-end="1792" style="list-style-type: revert;">Review imported mapping data before system integration</li> <li data-section-id="1c9hjca" data-start="1793" data-end="1889" style="list-style-type: revert;">Collaborate with internal teams to ensure correct political and regional formats are applied</li> </ul> </div><p><br></p><b>Requirements</b><div> <ul> <li data-section-id="sit54x" data-start="1908" data-end="1944" style="list-style-type: revert;">1–3 years of relevant experience</li> <li data-section-id="ioq691" data-start="1945" data-end="1991" style="list-style-type: revert;">Bachelor’s degree or equivalent experience</li> <li data-section-id="risx6w" data-start="1992" data-end="2051" style="list-style-type: revert;">Good communication skills in English and local language</li> <li data-section-id="rhmbi4" data-start="2052" data-end="2126" style="list-style-type: revert;">Tech-savvy with basic programming knowledge (Python, Java, C#, or C++)</li> <li data-section-id="1nk38fw" data-start="2127" data-end="2168" style="list-style-type: revert;">Familiarity with GIS or mapping tools</li> <li data-section-id="13cb3ci" data-start="2169" data-end="2243" style="list-style-type: revert;">Strong knowledge of local transit systems, traffic laws, and landmarks</li> <li data-section-id="1rqycj4" data-start="2244" data-end="2298" style="list-style-type: revert;">Comfortable working in a fast-changing environment</li> <li data-section-id="14lsjoa" data-start="2299" data-end="2347" style="list-style-type: revert;">Strong analytical and problem-solving skills</li> <li data-section-id="o44p74" data-start="2348" data-end="2379" data-is-last-node="" style="list-style-type: revert;">Excellent attention to detail</li> </ul> </div><p><br></p><p></p>