Remote Customer Onboarding Consultant

June 27, 2026

Remote Customer Onboarding Consultant About This Role: BuzzTechMedia is a digital solutions company helping businesses and professionals work more efficiently through high-quality virtual assistance and digital support services. We are seeking client-focused Customer Onboarding Consultants to join our growing sales team. You’ll serve as trusted point of contact during onboarding - setting expectations, coordinating next steps, and ensuring each client is satisfied with the value of our services. Key Responsibilities: <ul><li>Welcome new clients and guide them through the onboarding process </li></ul><ul><li>Conduct virtual onboarding calls to understand client needs, goals, and workflows </li></ul><ul><li>Coordinate with internal teams to ensure accurate setup and timely service </li></ul><ul><li>Track onboarding progress and maintain detailed records in CRM systems </li></ul><ul><li>Address questions or concerns and escalate issues when needed </li></ul><ul><li>Ensure a smooth transition from onboarding to ongoing account support </li></ul>What We’re Looking For: <ul><li>Experience in customer onboarding, client services, or sales is preferred but not required </li></ul><ul><li>Strong communication and relationship-building skills </li></ul><ul><li>Highly organized with excellent follow-up and attention to detail </li></ul><ul><li>Comfortable working in a fully remote, fast-paced environment </li></ul><ul><li>Tech-savvy with the ability to learn new tools and processes quickly </li></ul><ul><li>Professional, positive, and solution-oriented mindset </li></ul>What We Offer: <ul><li>Competitive base salary plus performance-based bonuses </li></ul><ul><li>Benefits including medical, dental, 401(k), and paid time off </li></ul><ul><li>Fully remote position with structured support </li></ul><ul><li>Fully remote position with structured support </li></ul><ul><li>Collaborative and growth-oriented team culture </li></ul>

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