Remote Travel Booking Support Agent – Airlines – $15–$20hr

About the Role

A travel services company is hiring Remote Travel Booking Support Agents to assist customers in planning and booking airline travel. You will handle calls and chats from customers looking to book flights, compare itineraries, and get advice on the best routes and prices — from the comfort of your own home.

What You Will Do

• Assist customers via phone and chat in searching and booking airline flights
• Compare fares across carriers and recommend the best itinerary based on customer needs
• Process bookings, collect payment, and issue e-ticket confirmations
• Handle post-booking requests — changes, upgrades, and travel add-ons
• Assist with travel insurance explanations and enrollment
• Maintain customer satisfaction by resolving issues quickly and professionally

Requirements

• High school diploma or GED; travel coursework or certification a plus
• Customer service experience required (1+ year); travel booking experience preferred
• Comfortable with phone-based sales and service interactions
• Basic computer skills; experience with online booking tools or OTAs is a plus
• Dedicated home workspace and reliable internet connection

Pay & Benefits

• Pay: $15.00–$20.00 per hour + booking incentives
• Remote position — any US location
• Paid training program
• Health insurance and 401(k)
• Travel discounts for personal use