Remote UX Designer I

Job Overview

Job Title: Remote UX Designer I

Company: [REDACTED]

Location: [REDACTED]

Job Type: Full-time

Category: UX/Product Design (with a focus on Automation & Workflow Operations)

Date Posted: [REDACTED]

Experience Level: Mid-Level (5+ years)

Remote Status: Fully Remote

Role Summary

This role focuses on designing user experiences for automation and intelligent workflow management systems, directly impacting user perception and adoption.

Responsibilities include defining and refining user mental models for AI-powered processes and agents, ensuring usability in data-rich environments.

The position requires creating intuitive interaction patterns for navigating, inspecting, and troubleshooting sophisticated, data-intensive platforms.

Collaboration with Product and Engineering teams to translate technical capabilities into actionable user experiences is a key component.

This role contributes to shaping the long-term UX strategy for intelligent workflows and ensuring design coherence across various product surfaces.

Enhancement Note: While the title is "UX Designer I", the description and requirements (5+ years of experience, owning significant portions of core experiences, contributing to strategy) indicate this is a mid-level to senior-level role, likely a Senior Product Designer, rather than an entry-level UX Designer. The focus on "automation management and operational experiences" and "intelligent workflows" strongly suggests a role in operations, Sales Operations, or GTM technology stack enhancement.

Primary Responsibilities

• Own and drive the design for core automation management and operational experiences, working alongside senior designers on broader strategic initiatives.
• Define and refine user mental models to enhance customer understanding of automation, AI-driven steps, and agent behaviors within the platform.
• Design interaction patterns that are intuitive, scalable, and effective for managing, inspecting, and troubleshooting complex, data-rich systems.
• Collaborate closely with Product Managers and Engineering teams to translate intricate technical capabilities into intuitive, user-friendly experiences.
• Prototype and conduct usability testing on sophisticated design concepts to validate functionality, ease of use, and user trust in automated processes.
• Partner cross-functionally with various teams to ensure consistency and coherence across product surfaces, creating a cohesive automation experience.
• Contribute to the long-term UX strategy for intelligent workflows and influence design quality and standards beyond immediate project scope.

Enhancement Note: The responsibilities clearly indicate a focus on designing operational tools and platforms. Emphasis on "automation management," "data-rich systems," and "troubleshooting" aligns with the intricacies of Sales Operations, Marketing Operations, and GTM technology roles that require users to manage complex processes and data.

Skills & Qualifications

Education: Not specified, but a Bachelor's degree in HCI, Design, Computer Science, or a related field is typically expected for roles of this nature.

Experience: 5+ years of product design experience, specifically in operational, SaaS, platform, or systems-based environments. Equivalent experience will also be considered.

Required Skills:

• Systems Thinking: Demonstrated ability to understand and design for complex interconnected systems.
• Interaction Design: Expertise in designing intuitive and effective user interactions for digital interfaces.
• SaaS Platform Design: Proven experience designing management, analytics, platform, or data-heavy user experiences.
• Ambiguity Navigation: Ability to bring clarity and definition to evolving concepts and emerging patterns in design.
• Cross-Functional Collaboration: Experience working effectively with product managers and engineers to deliver high-quality solutions.
• Communication & Rationale: Strong skills in articulating design decisions, supported by research and logical reasoning.
• Portfolio: A strong portfolio showcasing shipped work on complex, cross-functional problems; password-protected portfolios are acceptable.

Preferred Skills:

• Experience with designing user interfaces for automation, AI-powered workflows, or intelligent agents.
• Familiarity with designing for data visualization and analytics in operational contexts.
• Experience in developing and maintaining design systems for complex platforms.
• Understanding of user research methodologies and ability to apply findings to design improvements.

Enhancement Note: The requirement for 5+ years in operational design aligns with senior-level product design expectations.