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Scale Management Lead

June 26, 2026

<meta><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="font-size:18pt;white-space:pre-wrap;">About the role</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><span style="white-space:pre-wrap;">We are seeking a highly skilled and detail-oriented Scale Management Lead to oversee enterprise scale systems across multiple vendors and environments. This role requires deep technical expertise in scale integrations, labeling systems, and data interfaces, along with strong cross-functional leadership and customer engagement skills. The ideal candidate will ensure accurate scale operations, maintain system integrations, and drive continuous improvements across distributed teams.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:18pt;white-space:pre-wrap;">Responsibilities</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:10.5pt;white-space:pre-wrap;">Scale Systems Management</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Manage and support scale systems across multiple vendors including Hobart, Bizerba, Digi, Mettler Toledo, and Ishida (European vendor experience a plus)</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Oversee scale configuration, deployment, and maintenance across locations</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Ensure accuracy and compliance in scale labeling, weight calculations, and pricing data</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Maintain and optimize scale interfaces including:</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Recipes and batch maintenance</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">APIs and system integrations</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Product and pricing data synchronization</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:10.5pt;white-space:pre-wrap;">Data Integration & File Management</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Manage multiple scale import file formats including: XML, BRdata, NCR, CSV, ePlum, LOC</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Ensure data integrity across all systems and platforms</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Troubleshoot data inconsistencies, integration failures, and system errors</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:10.5pt;white-space:pre-wrap;">Technical Operations & Networking</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Configure and support scale connectivity using: Wireless networking, TCP/IP, and web services</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Troubleshoot hardware, software, and network issues impacting scale operations</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Monitor system performance and proactively address technical risks</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:10.5pt;white-space:pre-wrap;">Troubleshooting & Analysis</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Provide advanced troubleshooting support for scale systems and integrations</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Apply basic math and analytical skills for:</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Weight-based calculations</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Unit conversions</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Pricing adjustments and validation</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Identify root causes and implement corrective actions efficiently</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:10.5pt;white-space:pre-wrap;">Cross-Functional Leadership</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Collaborate with distributed teams across: Engineering, Design, Data, Sales, Operations, and Support</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Manage stakeholder expectations across multiple teams and geographies</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Coordinate and resolve inter-team dependencies and conflicts</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Drive alignment on priorities, timelines, and deliverables</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:10.5pt;white-space:pre-wrap;">Customer & Vendor Engagement</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Serve as the primary point of contact for scale vendors and internal stakeholders</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Maintain strong relationships with equipment providers and partners</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Deliver excellent customer service by:</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Resolving inquiries and technical issues</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Supporting end users and operational teams</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Ensuring a positive user experience</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:10.5pt;white-space:pre-wrap;">Process & UI Improvements (Nice to Have)</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Contribute to screen/UI design improvements for scale systems and tools</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Identify opportunities to enhance usability and workflow efficiency</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Support continuous improvement initiatives</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:18pt;white-space:pre-wrap;">Qualifications</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Proven experience with multi-vendor scale management systems</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Strong understanding of:</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Scale labeling and weight-based pricing systems</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Data integrations and file formats (XML, CSV, BRdata, etc.)</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Scale interfaces (recipes, batch maintenance, APIs)</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience with network configuration (TCP/IP, wireless, web services)</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Excellent troubleshooting and problem-solving skills</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Strong communication and stakeholder management abilities</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Ability to work effectively across cross-functional, distributed teams</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Customer-focused mindset with strong service orientation</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:18pt;white-space:pre-wrap;">Preferred Skills</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience in commissary or food production environments</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Exposure to European scale vendors</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Background in UI/UX or system interface design improvements</span></li><li style="color:rgba(0,0,0,0.9);margin:0px;font-size:11pt;line-height:1.42857;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Previous leadership or project management experience in complex environments</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><b><strong style="background-color:rgba(0,0,0,0);font-size:18pt;white-space:pre-wrap;">Equal Opportunity Statement</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.42857;letter-spacing:0.25px;margin:0px;padding:0px;"=""><span style="white-space:pre-wrap;">Logile is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic.</span></p>