Senior Event Manager

June 8, 2026

Position: Senior Event Manager: Dedicated Client Reporting to: Head of Meetings & Events US Position Type: Full time US Hours Purpose of the Role: <ul> <li> To provide the highest possible level of service to key clients in the legal industry.</li> <li>To develop relationships across all areas of Reed & Mackay sharing best in class market knowledge of Events and thus supporting clients’ key objectives in arranging events.</li> <li>To ensure maximum revenue generation in all areas of Reed & Mackay Events while always ensuring significant return on investment to the client.</li> </ul> Key Responsibilities: As a primary client liaison of the Meetings & Events Department, you will further the vision and goals of R&M by providing outstanding support across the US. Event Management (50%) <ul> <li>Primary lead in organizing, planning, and executing group hotel accommodations of 10+ rooms, ground transportation and/or team activities.</li> <li>Serve as the primary point of contact for all event-specific requirements, acting as the executive producer from concept to completion.</li> <li>Source venues, manage vendor relationships, and negotiate contracts to secure high-quality event services.</li> <li>Build and maintain strong client relationships through proactive communication, anticipating needs, and delivering exceptional customer service.</li> <li>Manage attendee registration, hotel reservations, and post-event feedback to ensure a smooth participant experience.</li> <li>Collaborate with cross functional teams such as Event Technology, Business Travel, and Group Tavel to produce complex meetings and events.</li> <li>Understand and follow your client’s specific needs, processes, and policies.</li> <li>Assist with enquiries of less than 10 rooms with the Client Events team.</li> <li>Organize and execute logistics with precision to ensure seamless event delivery.</li> <li>Establish and nurture positive relationships with clients, vendors, and internal teams, fostering a strong network of reliable partners.</li> <li>Demonstrate strong negotiation skills to secure favorable terms with suppliers and vendors.</li> <li>Think creatively and proactively to anticipate changes, troubleshoot challenges, and develop innovative solutions.</li> <li>Coordinate and attend domestic and international site inspections as needed.</li> <li>Conducts pre-event briefings and post-event wrap-ups with suppliers, clients and facility providers.</li> <li>Management of supplier partners and internal support areas to ensure quality and timely delivery.</li> <li>Develop and manage event budgets, ensuring accuracy by auditing invoices, tracking expenses, and consistently communicating updates to clients.</li> <li>Complete post-event reconciliation within established SLA timelines, collaborating with accounting to finalize billing and reviewing charges before client invoicing.</li> <li>Evaluate program outcomes, assess impact, and identify areas for improvement to drive continuous enhancement of event quality and effectiveness.</li> <li>Create and manage detailed timelines, budgets, and logistics plans for each event.</li> <li>Participate in regular team meetings to stay informed on new product launches, industry updates, and internal initiatives.</li> <li>Attending supplier events and providing Out of Hours support as necessary.</li> <li>Continuously expand industry and platform knowledge to maintain excellence and innovation in event planning and client service.</li> <li>Complete training and maintain proficiency in Navan/R&M Systems and related event management tools.</li> </ul> Administrative Support (50%) <ul> <li>Maintain event calendars, track deadlines, and organize key documents and reports.</li> <li>Provide administrative support to the events or co-leads, including scheduling meetings, preparing agendas, creating timelines, and taking minutes.</li> <li>Prepare and process all reconciliation items, including invoices, purchase orders, credit card transactions, and reimbursements.</li> <li>Maintain accurate databases (CRM, event management tools, etc.) and contact lists.</li> <li>Coordinate event logistics to ensure seamless event execution.</li> </ul> Skills Required: <ul> <li>Current relative meeting/event management experience.</li> <li>Expected travel is 20% of the time for this position.</li> <li>Strong project management skills and an ability to manage multiple concurrent projects in various stages.</li> <li>A critical, independent thinker who can use available resources to troubleshoot issues and resolve customer inquiries.</li> <li>An empathetic disposition with the ability to always maintain a professional and positive attitude.</li> <li>Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible while remaining calm under pressure.</li> <li>Professional oral and written communication skills required.</li> <li>Excellent knowledge of Microsoft Office products, project management tools, delegate management software and venue find software.</li> <li>Knowledge of the financial perspectives of the event and ability to navigate the process to a successful outcome.</li> <li>Confident and eager to advance knowledge in Gmail, Cvent, Slack and Salesforce as well as our internal M&E customer service platform.</li> <li>Reliable and flexible with an openness to working part-time non-traditional shifts (early mornings, late evenings, and weekends).</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.</div><div class="title">Pay Range</div><div class="pay-range">$70,000—$90,000 USD</div></div></div>

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