Senior Quality Assurance Analyst

June 3, 2026

Req ID: 374456 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Quality Assurance Analyst to join our team in Albany, New York (US-NY), United States (US).Overview of job: The Senior Quality Assurance (QA) Analyst will report to the QA project manager and work with a team of business and quality analysts to perform reviews and make recommendations for on-going changes, improvements and maintenance for the Medicaid Data Warehouse (MDW). The MDW was created as a central repository for all New York State Medicaid data and is one of the largest and most technologically advanced healthcare data and intelligence platforms in the United States. The system allows for self-service ad hoc queries, data extraction and analytics reporting. Job Responsibilities Include: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black">Assessing the quality of contractor submitted SDLC deliverables for adherence to contractual and</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black">functional requirements, including identification and documentation of QA issues and recommendations related to the implementation and maintenance of the MDW technical architecture</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black">Providing constructive feedback to ensure that system functionality will meet user needs</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black">Reviewing MDW contractor project artifacts throughout the system development life cycle for quality, compliance, and completeness, documenting the observations and findings using standard checklists and comment matrices </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black">Artifacts reviewed include, but are not limited to: Functional Requirements Documents (FRDs), Project Assessment (projected hour estimates), Project Design Documents (PDDs), Project Change Requests (PCRs), Requirements Traceability Matrices (RTMs), Test Packages, and Billing Invoices</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black">Reviewing Disaster Recovery Plan and Testing, vendor Technical Design Documents (TDDs), Transition Plan and Deliverable Expectation Documents (DEDs)</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black">Performing technical reviews for appropriateness of change request assessment hours </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black">Reviewing vendor service level agreement (SLA) compliance</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black">Contribute to establishing and enhancing QA standards, frameworks, and procedures for business analysis and business process improvement.</li> </ul> Required Qualifications: <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Bachelor's degree in Information Technology, Business Administration, or related field</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">5+ years of experience managing requirements</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">5+ years of experience preparing Business Process Design documentation using BPMN 2.0 and related models</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">5+ years of experience with business process models and or use cases</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif">3+ years of experience in quality assurance or auditing, conducting reviews of various system development life cycle documentation, and project and technical architecture design artifacts against pre-defined processes, standards and criteria</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif">3+ years of experience working with the Medicaid data warehouse using reporting tools and performing analysis using SQL</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif">Experience working with teams of five or more staff</li> </ul> Preferred Skills: <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif">8+ years of experience in IT business analysis, testing, project management, or QA services</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif">PMI‑PBA, CBAP, or equivalent certification</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif">Certifications in Lean Six Sigma, Agile, PDCA, or Kanban</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif">2+ years of experience in a healthcare or insurance domain</li> </ul> Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $70,144 - $135,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, <a href="https://us.nttdata.com/en/contact-us">https://us.nttdata.com/en/contact-us</a>. NTT DATA endeavors to make <a href="https://us.nttdata.com">https://us.nttdata.com</a> accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at <a href="https://us.nttdata.com/en/contact-us">https://us.nttdata.com/en/contact-us</a>. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click <a href="http://us.nttdata.com/en/compliance#eeos">here</a>. If you'd like more information on your EEO rights under the law, please click <a href="http://us.nttdata.com/en/compliance#know-your-rights">here</a>. For Pay Transparency information, please click<a href="http://us.nttdata.com/en/compliance#ppnp"> here</a>.

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