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Senior Solutions Engineer, ITSM – West

July 14, 2026

Job Description:

Specialize in Atlassian’s ITSM offerings for enterprise customers
Collaborate with cross-functional teams to improve customer journey
Deliver compelling presentations, demonstrations, and proof of concepts
Partner with sales management to achieve customer outcomes

Requirements:

5+ years of experience interacting with mid-market/enterprise customers in a pre-sales capacity
Excellent communication and strong presentation skills to multi-level audiences
Experience selling ITSM solutions
Ability to design, implement, and optimize solutions
Customer-centric mindset with a proven track record in building executive relationships with customers.

Benefits:

Health coverage
Paid volunteer days
Wellness resources

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