Sr. Project Engineer-MSP

May 28, 2026

Job Title: Senior Engineer – Managed Service Provider (MSP) Location: [Office Location or Remote Options] Department: Engineering / IT Operations Reports To: Director of IT Operations Job Summary: We are seeking a highly skilled Senior Engineer with a deep understanding of MSP environments to support our clients and deliver advanced IT solutions. The Senior Engineer will act as a technical expert, managing complex issues, designing infrastructure solutions, and leading projects. This role is ideal for someone who excels in fast-paced, client-centered environments and has experience managing diverse IT infrastructures for multiple clients. Key Responsibilities: <ul style="margin-bottom: 0in; margin-top: 0px;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Technical Leadership: Serve as a senior technical resource for troubleshooting and resolving high-level IT issues, guiding junior engineers, and supporting other IT team members.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Client Solutions Design: Develop, implement, and maintain customized IT infrastructure solutions, including network architecture, security configurations, and cloud migrations, based on client needs.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Infrastructure Management: Manage client networks, servers, and applications, ensuring optimal performance, security, and scalability within on-premises and cloud environments (Azure, AWS, etc.).</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Project Management: Lead and execute IT projects, including system upgrades, migrations, and integrations, ensuring they meet scope, quality, and timeline requirements.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Documentation and Reporting: Maintain comprehensive documentation for client environments, project progress, and system configurations, providing regular reports to clients and leadership.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Security and Compliance: Ensure that all client infrastructures adhere to security best practices, compliance requirements, and internal policies. Conduct periodic security reviews and implement proactive measures.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Automation and Optimization: Implement automation tools and scripts to improve the efficiency and reliability of IT services, identifying and reducing manual, repetitive tasks.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Technical Support: Provide Tier 3 escalation support for complex issues and participate in the on-call rotation as needed.</li> </ul> Qualifications: <ul style="margin-bottom: 0in; margin-top: 0px;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Education: Bachelor’s degree in Computer Science, Information Technology, or related field preferred.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Experience: Minimum 10 years in IT roles with at least 3 years in an MSP or multi-client environment.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Skills and Competencies:</li> <ul style="margin-bottom: 0in; margin-top: 0px;" type="circle"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Advanced knowledge of Windows and Linux server environments, virtualization (VMware, Hyper-V), networking, and storage solutions.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Strong expertise in cloud services (AWS, Azure, Office 365), including architecture, migration, and management.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Proficiency in networking concepts and equipment (firewalls, switches, VPNs, DNS, DHCP, etc.).</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Experience with cybersecurity practices, tools, and protocols, such as firewalls, SIEMs, and anti-malware solutions.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Strong scripting and automation skills (PowerShell, Python, etc.) to drive process improvements.</li> </ul> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Certifications: Certifications like MCSE, AWS Certified Solutions Architect, CCNA/CCNP, or other relevant certifications are preferred.</li> </ul> Why Join Us? <ul style="margin-bottom: 0in; margin-top: 0px;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Cutting-Edge Technologies: Work with the latest technology in cloud, security, and automation.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Collaborative Culture: Join a team of skilled professionals dedicated to delivering top-notch client solutions.</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Professional Development: Access to training and certifications to further your technical expertise and career growth.</li> </ul> If you are a motivated, solution-oriented professional ready to tackle complex IT challenges and lead technical initiatives, we’d love to hear from you!

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